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Service Feedback from Vessel Agent (CFS)

 

MONTH   ( e.g. JAN-2008 )   :
Name of the vessel agent : Nominated site :
IMPORT
1. a) Vessel Name
IGM No.
IGM Date  ( e.g. 01/01/08 )
b) No. of LCL container received at the location
c) Date of submission of CLP  ( e.g. 01/01/08 )
d) Average No. of days taken for
destuffing of LCL containers
e) Whether any difficulty
experienced for destuffing
LCL containers
Yes No
2. Whether any difficulty was faced in effecting delivery
of FCL / Factory destuffing containers
Yes No
EXPORT
a) Vessel Name
Shipping Bill No.
b) Cargo carted on( e.g. 01/01/08 )
c) Whether space for carting was adequate Yes No
d) Any difficulty experienced at the time of
carting and stuffing
Yes No
e) Whether adequate labor was provided Yes No
3. Were the traffic movement smooth and congestion free Yes No
4. Do you find MbPT staff adequately co-operative in guiding you for your work ? Yes No
5. Are you staisfied with the services ( Select the appropriate * )
Very Good Good Average Poor
(* If performance is average / poor, please indicate specific reasons / observations and suggestions, if any.)
6. Suggestions, if any, for improvements
7. Name of Company
8. Name of the Person
9. Email
10. Contact No.
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Note : Vessel agents / CHA can also send their feedback forms through Post / FAX -66567031/ Email dmcfs@mbptmail.com



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